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Title: DC 40 Problems Post by: hogdog9 on September 26, 2012, 09:23:02 am Has anyone had any problem charging your dc 40. Mine was working perfectly fine until a few nights ago and it went dead and now it will not come on or charge at all.
Title: Re: DC 40 Problems Post by: circle d on September 26, 2012, 09:56:45 am mine did the same thing and i ordered a new battery and when i went to put it in i found one of the wires was broken inside. thats where id start. my collars werent even a yr old when that happened.
Title: Re: DC 40 Problems Post by: hogdog9 on September 26, 2012, 11:39:34 am well mine arent even 2 months old lol
Title: Re: DC 40 Problems Post by: circle d on September 26, 2012, 11:45:26 am i ended up sending mine back to garmi and they said they was having problems with the plant in china not making them like garmin wanted. so u can take that for what its worth to you. good luck it took garmin almost a month to get my replacement collar to me
Title: Re: DC 40 Problems Post by: hogdog9 on September 26, 2012, 01:47:31 pm your not making me feel any better hahahaha ???
Title: Re: DC 40 Problems Post by: firemedic on September 26, 2012, 03:21:53 pm One of mine died after about a year and a half,.....sent it back to Garmin and had a refurbished one in a few days. If yours are still under warranty, just call them and do what they say. They've been real good with my problems so far....good luck.
Title: Re: DC 40 Problems Post by: crackae11 on September 26, 2012, 06:14:01 pm Same happen to me with one my collars garmin was helpful I sent it in then sent me a new one within 7- 10 days as long as its under warrenty they have no problem replacing
Title: Re: DC 40 Problems Post by: crackae11 on September 27, 2012, 03:23:58 pm i ended up sending mine back to garmi and they said they was having problems with the plant in china not making them like garmin wanted. so u can take that for what its worth to you. good luck it took garmin almost a month to get my replacement collar to me Maybee it took so long cuz they had chinese kids finding spare parts to make u a new one then had one of thim swim it across to deliver it :laugh: , garmins real helpful and fast as u happen to be one the only people I've heard have a problem like that Title: Re: DC 40 Problems Post by: circle d on September 28, 2012, 08:47:45 am Maybee it took so long cuz they had chinese kids finding spare parts to make u a new one then had one of thim swim it across to deliver it :laugh: , garmins real helpful and fast as u happen to be one the only people I've heard have a problem like that [/quote they was very polite and as helpful as they could be. it just took a month to get the replacement collar from them. the first time i called them after the 2 wk time frame they said they showed they had recieved it but couldnt find it and then they told me they was having problems with getting them from china. it would be my luck to be the only one to have something like this happen lol. i did end up getting the replacement collar and didnt have any issues on the warranty so in the end it all worked out |