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Title: Garmin Alpha & TT15 collar *help* Post by: Adam G on April 08, 2018, 12:36:01 pm I've never had connection issues that I couldn't solve by removing collar and re-adding it in the field. Well today I was never able to connect w one of my TT15 collars. I tried a handful of times to remove and reconnect and that never worked. I didn't have any connection problems with any other collars. Anyone have any ideas? I appreciate the help.
Title: Re: Garmin Alpha & TT15 collar *help* Post by: Shotgun66 on April 08, 2018, 06:50:13 pm Not sure if I can help, but I’ll give it a shot!
- You might want to run the Garmin web updater on your unit and all collars. If you have the track & train IDs from the collar, you can try to selecting “ no” when the unit asks if you are near the collar and manually entering the track and train ID into the system. I do this when hunting with other Alpha owners. This would be a short term work around/bandaid. Only other thing I can think of would be to try and change the collar ID. I’ve had to do this when hunting with other collars that already had that ID. - Call Garmin if you can’t find a solution. They are very helpful. It helps if you are in front of a computer with your unit, collars, and charging/usb cords. - I just swapped 2 old tt10’s in for rebuilt collars with Double u supply. $105 each + shipping. You call them with the collar info and a tracking # for proof of shipment and they will immediately send out your replacements. Great service. - Hope you get it figured out bud! Sent from my iPhone using Tapatalk Title: Re: Garmin Alpha & TT15 collar *help* Post by: Mike on April 08, 2018, 08:02:18 pm Try the update and you also may have to do a master reset on the collars and handheld.
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