Message #375035

[RyanTBH]

Hold down the menu button on the front of the phone and also at the same time hold the power/lock button down on the top of the phone. (same time) your power off screen will come on and then keep holding them down and a white apple will appear on the screen. When u see the apple release the buttons. After you phone resets hold down the top power button ad slide the slide bar I turn your device off. If that doesn't wok u will need to take it to the apple store. Hope it helps bud.