Garmin Alpha & TT15 collar *help*

Not sure if I can help, but I’ll give it a shot!
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You might want to run the Garmin web updater on your unit and all collars. If you have the track & train IDs from the collar, you can try to selecting “ no” when the unit asks if you are near the collar and manually entering the track and train ID into the system. I do this when hunting with other Alpha owners. This would be a short term work around/bandaid. Only other thing I can think of would be to try and change the collar ID. I’ve had to do this when hunting with other collars that already had that ID.
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Call Garmin if you can’t find a solution. They are very helpful. It helps if you are in front of a computer with your unit, collars, and charging/usb cords.
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I just swapped 2 old tt10’s in for rebuilt collars with Double u supply. $105 each + shipping. You call them with the collar info and a tracking # for proof of shipment and they will immediately send out your replacements. Great service.
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Hope you get it figured out bud!

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