well, i tell you what...he sure wasn't singing this tune on the phone! That's for dang sure...

Here's the address if you guys don't know it...Like i said, dockdoors may vary...
Thank you for contacting Garmin International!
I am happy to help you with this. It sounds like your unit will need to come in for repair. You will have the remainder of your one year warranty or a 90 warranty on it, whichever is longer. Please ship your unit with no accessories or anything bought separately as you will not get anything back, but a repaired/exchanged device, to:
Garmin International
Dock Door #29
Attn RMA#W5******
1200 E 151st St
Olathe, KS 66062 It takes 7 - 10 days from the day we receive your unit to have it repaired and ship it back to you.
If you have any additional comments or questions, please do not hesitate to contact us via email or at the number listed below.
Best Regards,
Ty K. -- Product Support Specialist
Garmin International
1200 E 151 St.
Olathe Ks, 66062
1-800-800-1020
www.garmin.comFax 913-440-8280 Attn: Ty K.